• a) The Parties
  "You" and "your" refer to you, as a user of the Site. A "user" is someone who accesses, browses, or uses the site in any way. "We," "us," and "our" refer to Carrier Reference LLC.
• b) "Content" means text, images, photos, audio, video, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Site, such as ratings, reviews, compliments, complaints, messages, and information that you publicly display or displayed in your account profile. "User Content" means Content that users submit or transmit to, through, or in connection with the Site. "Carrier Reference LLC Content"means Content that we create and make available in connection with the Site. "Third Party Content" means Content that originates from parties other than Carrier Reference LLC or its users, which is made available in connection with the Site. "Site Content" means all of the Content that is made available in connection with the Site, including Your Content, User Content, Third Party Content, and Carrier Reference LLC Content.

Carrier Reference may make modifications to the Terms of Use from time to time. You understand and agree that your access to or use of the Site is governed by the Terms effective at the time of your access to or use of the Site. If we make changes to these Terms, we will notify you by email or by posting a notice on the Site prior to the effective date of the changes. We will also indicate at the top of this page the date that revisions were last made. Any modifications to these terms will be effective upon our posting of new Terms. You understand and agree that your continued access to or use of the Site after the effective date of modifications to the Terms indicates your acceptance of the modifications.

• a) Eligibility
  To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms. You may not access or use the Site if we have previously banned you from the Site or closed your account.
• b) Permission to Use the Site
  We grant you permission to use the Site subject to the restrictions in these Terms. Your use of the Site is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, inappropriate or otherwise objectionable.
• c) User Accounts
  You must create an account and provide certain information about yourself and/or your business in order to use some of the features offered through the Site. In creating your account, we ask that you provide complete and accurate information about yourself to bolster your credibility as a contributor to the Site. You may not impersonate someone else or create or use an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. If you use a pseudonym, take care to note that others may still be able to identify you if, for example, you include identifying information in your reviews, use the same account information on other sites, or allow other sites to share information about you with Carrier Reference LLC. Please read our Privacy Policy for more information.
• d) Access
  You are responsible for maintaining the confidentiality of your account password. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time for any or no reason.
  Your account is for you or your company’s use only. If your user account is associated with your employers Business Account, we reserve the right to give access to your account to your business’s primary Account Administrator at any time.
• e) Communications from Carrier Reference LLC and its Users
  By creating an account, you agree to receive certain communications in connection with the Site. For example, you might receive compliments or feedback from other Users. You will also receive our weekly e-mail newsletter about happenings in our industry and special promotions associated with the site. You can opt-out of non-essential communications by unsubscribing to our content via the unsubscribe link in our emails.
• f) Site Availability
  The Site may be modified, updated, upgraded, changed, interrupted, suspended or discontinued at any time without notice or liability to Carrier Reference LLC.

• a) Your User Content
  You are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own or have the necessary permissions to use and authorize the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by Carrier Reference LLC.
• b) Ownership
  As an agreement between you and Carrier Reference LLC, you own Your Content. We own the Carrier Reference Content, including but not limited to user interfaces,, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Site Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Site excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the Carrier Reference LLC Content, the Site, and the Carrier Reference mobile application which are protected by copyright, and trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Carrier Reference LLC Content in whole or in part except as expressly authorized by us. Except as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Site and the Carrier Reference LLC Content are retained by us.
• c) Our Right to Use Your Content
  We may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us world-wide, perpetual, non-exclusive, royalty-free, assignable, sublicensable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the Site and any Other Media the right to access Your Content in connection with their use of the Site and any Other Media. Finally, you irrevocably waive, and cause to be waived, against Carrier Reference LLC and its users any claims and assertions of moral rights or attribution with respect to Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyze, commercialize, and prepare derivative works of Your Content.
• d) Our Right to Remove Your Content
  You agree that you will not contribute or promote any content or material that, violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; is false, intentionally misleading, or defamatory; or violates or advocates the violation of any law or regulation as doing so may expose you to liability; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms minors.
  User Content (including any that may have been created by users employed or contracted by Carrier Reference LLC) does not necessarily reflect the opinion of Carrier Reference LLC. We reserve the right, but are not obligated in any way to, remove, screen, edit, or reinstate User Content from time to time at our sole discretion for any reason or no reason, and without notice to you. Additionally, we may remove Your content if we believe it violates our Review Guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.
• e) Advertising
  Carrier Reference LLC and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

We are under no obligation to enforce these Terms of Use on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take any action we believe necessary at our sole discretion.

• a) As a condition of submitting any Content, materials or Advertising with the Carrier Reference Site, you agree that:
  • i.You grant to Carrier Reference LLC a royalty free, perpetual, irrevocable, worldwide, nonexclusive, transferable, and sublicensable license to use, reproduce, copy, adapt, modify, merge, distribute, publicly display, create derivative works from, incorporate such Content into other works;
  • ii.Violate our Review Guidelines, for example, by writing a fake or defamatory review, trading reviews with other businesses, or compensating someone or being compensated to write or remove a review;
  • iii.You grant to Carrier Reference LLC all rights necessary to publish or refrain from publishing your name and address in connection with your Content; sublicense through multiple tiers the Content, and acknowledge that this license cannot be terminated by you once your Content is submitted to the Sites and Services;
  • iv. You grant to Carrier Reference LLC all rights necessary to prohibit the subsequent aggregation, display, copying, duplication, reproduction, distribution, or exploitation of your Content by any other party;
  • v.Your name and report information may be made available to the public and to the Service Providers on which you report;
  • vi.You represent that you own or have secured all legal rights necessary for the Content submitted by you to be used by you, Carrier Reference LLC, and others as described and otherwise contemplated in these Terms of Use;
  • vii.You represent and warrant that each person identified, depicted, or shown in in your Content, if any, (and if a minor, the parent or guardian of the minor) has provided consent to the use of the Content consistent with these Terms of Use;
  • viii.You are solely responsible for your reviews and ratings;
  • ix.Violate any third party's rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
  • x.Carrier Reference LLC may, in its sole discretion, choose to remove or not to remove reviews and ratings once published;
  • xi.You will not submit any reviews that may be considered by Carrier Reference LLC to be infringing, harassing, libelous, abusive, threatening, obscene, profane, hateful, offensive, harmful, vulgar, distasteful, defamatory, or otherwise violates any relevant law or right of any other party, or racially, ethnically or otherwise objectionable;
  • xii.Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;
  • xiii.All of your reviews and ratings will either be based upon (i) your actual first-hand experiences with the Service Providers you are reviewing or (ii) as provided below, an individual and that individual’s actual first-hand experience with a health care or wellness provider whereby you have the legal authority to disclose such health information and experience of such individual;
  • xiv.All of your reviews and ratings of the Service Providers that you are rating will be accurate, honest, truthful, and complete in all respects;
  • xv.You do not work for, own any interest in or serve on the board of directors of, any of the Service Providers for which you submit reviews and ratings; you are not in any way related (by blood, adoption or marriage, if the Service Provider is an individual) to any of the Service Providers for which you submit reviews or ratings;
  • xvi.You have not received any form of compensation to post reviews and ratings;
  • xvii.You will submit thorough and thoughtful reviews of the Service Providers you review (for example, submitting a review describing a service contractor as “He/She is great.” Without additional commentary is not a thorough and thoughtful review);
  • xviii.You will not submit reviews that comment on other users or the reviews of other users;
  • xix.You will not submit reviews with hyperlinks; or
  • xx.Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Site's search results or any third party website;
  • xxi.Solicit personal information from minors, or submit or transmit pornography; or
  • xxii.Violate any applicable law.
  • xxiii.The reviews and ratings that you provide do not reflect the views of Carrier Reference LLC, its officers, managers, owners, employees, agents, designees or other users and
  • xxiv.You understand that the reviews and ratings of your business or your employer’s business contributed by users of the Carrier Reference site do not reflect the views of Carrier Reference LLC, its officers, managers, owners, employees, agents, designees or its other users and that Carrier Reference holds no liability in any way for opinion content contributed by users of the site. Additionally, Please review section 11 below.
  • xxv.You will not help, encourage, or support others to use the Site to violate any of the above rules and requirements.

• a) Content Guidelines
  You consent that you have read and understood our Review Guidelines.
• b) Privacy
  You represent that you have read and understood our Privacy Policy. Note that we may disclose information about you to third parties if we have a good faith belief that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; or (iv) protect our rights, reputation, and property, or that of our users, affiliates, or the public. If you use the Site outside of the United States, you consent to having your personal data transferred to and processed in the United States.

If you create a Business Account on the Site or purchase advertising from Carrier Reference LLC, the Carrier Reference LLC Advertising Agreement will apply. In the event of any conflict between the Carrier Reference LLC Advertising Agreement and these Terms, the Carrier Reference LLC Advertising Agreement will prevail.

The Site may include links to other websites or applications (each, a "Third Party Site"). We do not control or endorse any Third Party Site. You agree that we are not responsible for the availability or contents of such Third Party Sites. Your use of Third Party Sites is at your own risk.
Some of the Uses made available through the Site may be subject to additional third party or open source licensing terms and disclosures. It is your responsibility to investigate and follow the requirements of third party or open source licensing terms and disclosures for their respective sites or organizations.

Under California Civil Code Section 1789.3, California web users are entitled to the following specific consumer rights notice: The Services are provided by Carrier Reference LLC, 1835 E. Hallandale Beach Blvd, Suite 914, Hallandale Beach, FL. If You have any questions, concerns, or complaints regarding the Website, please contact Carrier Reference LLC, by either sending: (i) an email to helpdesk@carrierreference.com; or (ii) a letter, first class certified mail, to Carrier Reference, 1835 E. Hallandale Beach Blvd, Suite 914, Hallandale Beach, FL, Attn: Customer Support.

California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700

You agree to indemnify, defend, and hold Carrier Reference LLC, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, the "Carrier Reference LLC Entities") harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Site, (ii) your violation of the Terms, (iii) any products or Uses purchased or obtained by you in connection with the Site, or (iv) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Carrier Reference LLC reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Carrier Reference LLC. Carrier Reference LLC will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF THE CARRIER REFERENCE LLC ENTITIES TO YOU. EACH OF THE SUBSECTIONS BELOW ONLY APPLIES UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED. IF YOU ARE UNSURE ABOUT THIS OR ANY OTHER SECTION OF THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS.

Florida law will govern these Terms, as well as any claim, cause of action or dispute that might arise between you and Carrier Reference LLC (a "Claim"), without regard to conflict of law provisions. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE STATE AND FEDERAL COURTS LOCATED WITHIN MIAMI DADE COUNTY, FLORIDA.

• a)You may terminate the Terms at any time by closing your account, discontinuing your use of the Site, and providing Carrier Reference LLC with a notice of termination via phone call or email to your Carrier Reference Account Administrator or at helpdesk@carrierreference.com and/or info@carrierreference.com. Please review our Privacy Policy for information about what we do with your account when terminated.
• b)We may close your account, suspend your ability to use certain portions of the Site, and/or ban you altogether from the Site for any or no reason, and without notice or liability of any kind. Any such action could prevent you from accessing your account, the Site, Your Content, Site Content, or any other related information.

• a)We reserve the right to modify, update, or discontinue the Site at our sole discretion, at any time, for any or no reason, and without notice or liability.
• b)We may provide you with notices, including those regarding changes to the Terms by email, regular mail or communications through the Site.
• c)Except as otherwise stated in Section 8 above, nothing herein is intended, nor will be deemed, to confer rights or remedies upon any third party.
• d)The Terms contain the entire agreement between you and us regarding the use of the Site, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms.
• e)Any failure on Carrier Reference LLC's part to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
• f)If any provision of the Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.
• g)The Terms, and any rights or obligations hereunder, are not assignable, transferable or sublicensable by you except with Carrier Reference LLC's prior written consent, but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void.
• h)The section titles in the Terms are for convenience only and have no legal or contractual effect.