Review Guidelines

Carrier Reference is dedicated to bringing helpful, truthful and appropriate content to our users. We encourage you to contribute honest feedback representing your experience working with your industry partners. In order to ensure the content submitted to our site is beneficial to our users, we’ve put together these guidelines for your review.

Privacy:

Unless you are referring to an industry service provider that is commonly identified by or regularly publicizes their full name as a part of their business or marketing, please do not post reviews using people’s full names. Please do not share anyone’s private information (ie. their personal cell phone number, city they live.)

Spam and Fake Content:

Do not post reviews to influence a business’s overall rating, this includes posting the same review multiple times, posting fake or misleading content, and/or creating multiple accounts to post reviews on the same company.

Restricted and Inappropriate Content:

We encourage our users to be as thorough and as descriptive as they would like to be in their reviews. However, we ask that you please do not post any offensive content including:

  • Anything profane, obscene, using offensive language, harassing, intimidating, threatening, or using offensive gestures;
  • Anything that is lewd, uses hate speech or any other form of bigotry;
  • Anything sexually explicit, that is violent or promotes violence.

We also ask that you please do not post any illegal content or content depicting illegal acts including but not limited to:

  • Any content depicting the use of illegal substances or illegal products or services;
  • Any content that contains the phone number or email address to any individual that may be involved in the sale of illegal products or services or links to a landing page where illegal products or services can be purchased;
  • Any sexually abusive content including rape and human trafficking;
  • Any content that depicts children in a sexual or abusive manner;
  • Any content that infringes on someone else’s legal rights, including copyrights;
  • Any content produced by terrorist groups or that promotes terrorist activity.

Impersonation:

We ask that our users post reviews as themselves, reflecting their own individual and genuine experience. Do not post reviews impersonating another business or individual. Do not represent another business or individual without their consent. Do not attribute content to another individual or company without permission to do so. Carrier Reference reserves the right to remove any content or suspend any account and/or take legal action against any contributors who falsely claim they are employed by or represent a member of the Carrier Reference team.

Conflicts of Interest:

The content you contribute should be truthful and unbiased. We ask that our users do not:

  • Post reviews of your own or your employer’s business;
  • Post content about a current or former employment experience;
  • Review a friend or relatives’ business or any industry competitor of yours that you have not actually done business with;
  • Review an industry competitor in order to manipulate their rating.

Demanding Payment:

Carrier Reference encourages our users to mediate and remedy any payment issues in a professional way. We recognize that our users may utilize our site as an outlet to discuss poor service, payment shortage and bad experiences, however, posting or removing reviews of a business should not be used as leverage to extort a payment or a refund from a business.

Promotional Content:

Please do not post promotional content on any Business Account Profile other than your own. Carrier Reference offers Advertising space availability to any of our Business Account members that would like to utilize this service. Please feel free to contact advertising@carrierreference.com for more information.

Off-topic:

Keep your reviews on the topic of your experience and relevant to our industry. Carrier Reference is not a forum to hash out political ideas that do not relate to the transportation industry, previous experiences as an employee of a company, or any social commentary or personal rants.

Violating intellectual Property:

Do not use content from other sites or users, including and especially content that is copyrighted, trademarked or otherwise owned by another party without their permission.

Right to Removal:

Carrier Reference reserves the right to remove any content that violates our Review Guidelines or Terms of Use. Please review these guidelines periodically, as we may update them from time to time. These guidelines apply to all content and all formats including text reviews, photos and videos.

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