• a)Account Information: If you create a Carrier Reference account, we may store and use the information you provide during that process, such as your full name, email address, zip code, the company you are employed by, physical address of your employer or business, and other information you may provide with your account, such as posted rates, lane information or any other information as it relates to your account or business. We may publicly display your first name and last initial, as well as any photo or other content you submit through the registration process, as part of your account profile. You can modify some of the information associated with your account through your account settings. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by emailing us at helpdesk@carrierreference.com.
• b)Public Content: Your contributions to the Site are intended for public consumption and are therefore viewable by the public, including your photos, ratings, reviews, tips, listings, compliments, and edits to business listing information. Your account profile (e.g., Business Name, city, state, and profile photos) is also intended for public consumption, as is some of your other activity through the Site, like how you rate other people’s businesses. You can limit the public nature of some of these activities in your settings and post reviews anonymously through the Post Anonymously option prior to posting your review.
• c)Communications: c.When you sign up for an account or use certain features, you are opting to receive messages from other users, businesses, and Carrier Reference. Please note that you cannot opt out of receiving certain administrative, transactional, or legal messages from Carrier Reference. We may also track your actions in response to the messages you receive from us or through the Site, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Site, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to use of the Site, as well as our efforts to improve the Site. We may not deliver messages that we believe are objectionable, such as spam messages, fraudulent solicitations, or requests to exchange reviews for compensation. If you send or receive messages through the Site via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on Carrier Reference, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business. Our calls with you may be monitored and recorded for quality purposes.
• d)Transactions: If you initiate a transaction on our site, such as a subscription, we may collect and store information about you, such as your name, phone number, address, email, and payment information (such as a credit card number and expiration date), as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. Other than a request by law enforcement, this information will not be shared with third parties. When you submit credit card numbers, we encrypt that information using industry standard technology.
• e)Activity: We may store information about your use of the Site, such as your search activity, the pages you view, the date and time of your visit, and businesses you call using our mobile applications through the Site. We also may store information that your computer or mobile device may provide to us in connection with your use of the Site, such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location (including geolocation, beacon based location, and GPS location), and requested and referring URLs. We may also receive and store your location whenever our mobile applications are running, including when running in the background, if you enable our mobile apps to access such information in the course of using the Site. You may be able to limit or disallow our use of certain location data through your device or browser settings on your desktop, laptop or mobile device.
• f)Different Devices: You may access the Site through different devices (e.g., your mobile phone or desktop computer) and different platforms (e.g., the Carrier Reference website or Carrier Reference mobile app). The information that we collect and store through those different uses may be cross-referenced and combined, and your contributions through one Carrier Reference platform will typically be similarly visible and accessible through all other Carrier Reference platforms.

Carrier Reference may automatically collect non-personally identifiable information and data through the use of cookies. Cookies are small text files a website uses to recognize repeat users, facilitate the user's ongoing access to the website and facilitate the use of the website. Cookies also allow a website to track usage behavior and compile site usage information that will allow for the improvement of content and target advertising. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set your browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, please be aware that some features of our Site and Services may not function or may be slower if you refuse cookies. You may also get cookies from our advertisers or other third parties with links on the Site as described below. We do not directly control these cookies. The use of advertising cookies sent by third party ad servers is standard in the Internet industry.
We may use the services of third parties to collect and use anonymous information about your visits to and interactions with our website through the use of technologies such as cookies to personalize advertisements for goods and services. To learn more, or to opt-out of receiving online display advertisements tailored to your interests by our third party partners, visit the Digital Advertising Alliance Consumer Choice Page at http://www.aboutads.info/choices/.

• a) Advertisers:We may allow third parties to use Cookies through the Site to collect the same type of information for the same purposes as we do. Third parties may be able to associate the information they collect with other information they have about you from other sources. We do not necessarily have access to or control over the Cookies they use, but you may be able to opt out of some of their practices by visiting the following links: Network Advertising Initiative,Omniture, Digital Advertising Alliance and PrivacyChoice. Please note that opting out does not prevent the display of all advertisements to you. Additionally, we may share non-personally identifiable information from or about you with third parties, such as location data, advertising identifiers, or a cryptographic hash of a common account identifier (such as an email address) to facilitate the display of targeted advertising. You may be able to limit our sharing of some of this information through your mobile device settings, as described in Section 2 above, or through the Site’s settings.
• b) Content Partners:We allow third party partners to use and display some of the public content available through the Site, such as your photos, reviews, and other information detailed in Section 1(b) above.
• c) Site Providers:We may rely on third party providers to support or provide some of the Sites that are available through the Site. We may also rely on third party providers to perform certain Sites for us in connection with your use of the Site, such as communications and hosting Sites, network security, technical and customer support, tracking and reporting functions, quality assurance testing, payment processing, our own marketing of the Site, and other functions. We may share information from or about you with these third party providers so that they can perform their Sites or complete your requests. These third party providers may share information with us that they obtain from or about you in connection with providing their Sites or completing your requests. Third party providers may also share this information with their subsidiaries, joint ventures, or other companies under common control. Some of our web pages utilize framing techniques to serve content to you from our third party providers, while preserving the look and feel of the Site. In such cases, please note that the information you provide is being provided to the third party
• d) Aggregate or Anonymous Information:We may share user information in the aggregate with third parties, such as businesses that are listed on Carrier Reference and content distributors. For example, we may disclose the number of users that have been exposed to, or clicked on, advertisements. We may also disclose anonymized information about your use on the Carrier Reference site, for example if you engage in a transaction in connection with Carrier Reference, we may publicly disclose information about the transaction without providing identifying information about you or otherwise disclosing your participation in the transaction.
• e) Business Transfers:We may share information from or about you with any of our owned entities, in which case we will require them to honor this Privacy Policy. If another company acquires Carrier Reference, or all or substantially all of our assets, that company will possess the same information, and will assume the rights and obligations with respect to that information as described in this Privacy Policy.
• f) Businesses on Carrier Reference:Businesses may see your public activity and posts, and may receive information from or about you when you transact or communicate with them, through Carrier Reference or otherwise, regardless of your privacy settings (see Section 1 above). Additionally, if you make a phone call to a business through or in connection with your use of the Site, we may share information about your call with the business that the business would have received had you called them directly, such as the date and time of your call and your phone number. You may be able to limit our ability to collect and share your phone number through your phone’s settings or phone Site provider.
• g) Investigations and Legal Disclosures:We may investigate and disclose information from or about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process or law enforcement requests served on us; (b) is helpful to prevent, investigate, or identify possible wrongdoing in connection with the Site; or (c) protects our rights, reputation, property, or that of our users, affiliates, or the public, such as disclosures in connection with Carrier Reference’s Consumer Alerts program. If you flag or otherwise complain to us about content through the Site, we may share the substance of your complaint with the contributor of that content in order to provide an opportunity for the contributor to respond.
• h) Links:The Site may link to third party Sites, like a business’s URL. Except as set forth herein, we do not share your personal information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on or applicable to all such third party Sites.
• i) Third Party Accounts:If you sign up for, or log into, Carrier Reference using a third party Site like Facebook or Google, or link your Carrier Reference account to your account with a third party Site like Facebook or Twitter, we may receive information about you from such third party Site. If you post content to a third party Site through the Site, that third party Site will also receive that content, which will be visible to anyone that has access to it through that third party Site.